Formal Wear FAQs
Do you need an appointment to shop?
In order to guarantee you a fitting room, we request that you make an appointment ahead of time, especially during our peak prom and homecoming formal wear seasons. We attempt to accommodate all walk ins, but please be aware there may be a try on wait time of an hour or more during peak season.
Are the dresses in your store samples?
No, all of the gowns in our formal wear collection are REAL dresses! In order to provide you the greatest selection, we place our entire inventory on the sales floor. When you find your dream dress, you can take it right home!
What sizes do you carry in your store?
We carry a range of sizes from 00 to 30, as well as XXS - 5XL. Not every style will be available in every possible size. Formal wear runs notoriously small, but we take care of measuring you to ensure we’re finding the best possible fit!
What does Street Size mean? Street Size is your normal jean or pant size. Letting your consultant know what your street size is will help them plan your appointment and find your best fit.
Can you hold dresses?
Unfortunately, we do not hold formal wear. We can always hold ready to wear styles for 48 hours.
Do you do alterations at your store?
Unfortunately, we do not offer any alterations services at our boutique, but there are many talented tailoring services in our neighborhood. We would be happy to help you find a tailor that fits your needs!
What is your return policy?
All of our formal wear is FINAL SALE. Special orders and layaways are also final sale and non-refundable. Our ready to wear clothing can be exchanged or redeemed for store credit within two weeks of the original purchase date. Ready to wear product must be unworn and have the original tags attached.
We have a skillfully curated formal wear collection that you may shop and purchase from in store. However, if you are in need of a different size, color or style, we have the option to special order your gown. Special orders require a 50% deposit and arrive to our store within 7-10 days of ordering; standard shipping charges are complimentary.
We also offer layaway should you fall in love with a dress and need a bit more time before taking it home with you. Layaways require 50% deposit at the time of purchase and allow 4 weeks to pay off the full balance.
If you have more questions you can contact us here!